RCBS

[Nuclearcricket]

It is surprising how some companies take care of their customers. It seems that most in the reloading community seem to go that extra mile to take care of things. To the best of my knowledge I haven't had to seek any replacement parts from RCBS but have dealt with other places and feel that I have been well taken care of. I did recently contact Dillon Precision about my Determinator digital scale. Its 14 years old and gave up the ghost. They wouldn't replace it, and I didn't expect them to but was surprised that they were able to tell me when it was purchased, and they did tell me that if I send it back, that they would send me a new one for $85. I don't think that is a bad deal.
Most likely I will be calling RCBS one of these days as I now have a sizing die that is putting scratches on the neck of my .308 cases when I size them. I am not sure if the die is galled with brass or if it has picked up some dirt or grit and it has become imbedded in the die its self. Getting it replaced/fixed is not a high priority but probably something that should be done before the need to size more cases comes up.
Sam